My personnel experience differs from most. I rarely have I ever had to go to the dentist. I have stopped by New Smiles twice once 9 years ago and once 6 months ago for a referral. Both times the staff was pleasant and accommodating for what I needed. They didn’t know me I was in and out in 5 mins. I have lucked out in life. I didn’t have cavities as a kid or need braces so I didn’t think much of going to the dentist like most of us I am sure. So time passes by. Bang Boom Pow!! Well 2 months ago I got in a car accident. I am in trouble 6 chipped teeth and a broken 31(far back molar) I am in some serious trouble. Pain like I have never experienced….. Hot, Cold, Chewing, Drinking everything hurts…. My chipped teeth are so sharp I cut my tongue on them. I came looking for help and answers. New Smiles took me in like a lost puppy. Dr. Aanderud and his staff made me feel like I was the only thing that mattered that day. I was originally scheduled for a consultation to last 30mins to an hour. As soon as they realized what was wrong with me they changed there whole day around for me. I was blown away! Dr. Aanderud offered to stay past closing to help me( I was there 3 1/2 hours). It ended up that I needed a root canal first followed by a crown. This ended up being several hours and multiple appointments. For someone who has never had to go through this before it can be scary, stressful, and uncomfortable to say the least. Through this whole ordeal the staff has worked around my crazy schedule. I have had to reschedule because of conflicts. But they made it easy and smooth. Everyone there loves their careers, they are more then a team. They are family. They all laugh and enjoy one another. Dr Aanderud really cares he ask how I am doing before during and after my visit. My favorite thing about my visit is when I wasn’t sure about what I should do for treatment his answer to me was…… If you were my son this is what I would want you to do. Wow that says something about him. I recommend if you like the dentist or you need to go because of outside circumstances . Do yourself a solid go and see my friends at New Smiles. Because whether or not you like the dentist you will leave there smiling either way. I can say after this whole ordeal that wasn’t my fault. I brought them all my problems and I am smiling and pain free.
Dr. Doyel is the best dentist! He is gentle, caring, kind, compassionate, funny, honest, highly intelligent and skilled at his craft. He has treated me and my family and we all love him. He uses only the highest quality and long lasting, non-toxic dental materials, and he really teaches us how to prevent needing dental work in the future. Everyone in his office is happy to be there and it shows. The staff is warm, friendly and helpful. The office is beautiful and comfortable. No one seems to love their dentist, but our whole family loves ours’!
The staff at New Smiles Dental are awesome! You really feel that they care about their patients. The service is Class A!
Over the past years I have had many dentist serve me and this office is amazing. Friendly and helpful staff, Dr. Doyel is an excellent dentist and takes his time educating me on my dental needs so my decisions are well informed.
My biggest praise though is my hygienist Karie. She is so good at her skill set and very personable. For the first time I actually enjoy my teeth cleaning. She takes great care to make it as comfortable as possible, while NEVER sacrificing the quality of the cleaning. I have never enjoyed teeth cleaning because of the pain, and with Karie, it is always pain free. She is amazing.
I would recommend this office and Karie to anyone needing dental care.
What an amazing experience! I haven’t seen a dentist in quite some time (ahem…years) and I was pretty nervous about what Dr. Doyel and Cami were going to say about my teeth. From the moment I walked in the door, to being given a rose at the end of the visit, they were very receptive to my concerns and treated me with respect throughout the entire process.
Dr. A is the best! His staff is friendly and they take great care of everyone in the office.
Dr. Doyel and his staff continue to execute stellar skills, wonderful professionalism, extreme cleanliness, and phenominal service. I have been going to Pacific family dental since 2005 and I continue to be pleased with their consistent, phenomenal service. For example, I had a complicated and lengthy procedure that needed to be done recently and he and his assistant were so patient and calmly got me through it. I never felt like they were rushing or impatient with me. Thank you Pacific Family Dental/New Smiles!!
Great Doctors and great staff! They have the most state of the art equipment. You can trust Dr Doyel with your teeth.
It is a delight coming to your office as everyone is so cheerful and anxious to make sure your visit is the best. Thank you for turning a unpleasant experience into one you remember with a smile on your face. The rose is a very nice touch!
I actually enjoy and look forward to my visits; my outlook on ‘going to the dentist’ has completely changed and I am forever grateful.
I love this practice! The office staff is always so friendly and kind.
I love this office…everyone is so friendly. For someone that is so afraid of going to the dentist…I would highly recommend this office to anyone. They are calming and very helpful in every way.
Love going to Pacific Family Dental, Dr Doyel and his staff are so friendly and experienced. I’ve had everything from cleanings to implants and a sinus lift done with no worries at all. Dr Doyel spends a huge amount of time on continuing education and it shows.
As always, comfortable, informative and treated with the best of care.
This office is wonderful! The doctors are competent, caring and strive to make every patient experience the best it can be. If you want quality dental care this is where you need to be! I highly recommend this office to any person of any age.
Everyone I’ve come to know at New Smiles is absolutely wonderful, and I’ve been a patient for over 10 years. From the dentists to the hygienists to the billing people they all greet with a smile and take excellent care of my family and me. No better dental office anywhere!!
Discovered Pacific Family more than 15 years ago. Best dental care (Dr. Doyel) and periodic maintenance (Julie) on the planet. It’s a long drive from NE Portland, and I’m happy to make the trip–I’ll never go anywhere else.
As always, a very pleasurable experience. Dr. Doyel and his assistants are very caring and gentle. I had a crown replaced and what I like about Pacific Family Dental is the process can be completed in 1 visit rather than the customary 2. They create the new crown right there rather than being fitted with a temporary, then having to come back later for the final. The whole process takes a little longer but I get a virtual headset to watch a movie and by the time the movie was done, so were they! …and I got a pretty rose to take home to my wife! a win-win situation 🙂
I am very impressed with my first experience today at New Smiles. From the friendly faces and greetings when I walked through the door, to hygienist Barbara giving me the best cleaning I think I’ve ever had, to Dr. Doyel’s extremely thorough exam, and advice on what to do to take care of my teeth. I’m so grateful I found New Smiles. I know I’m in good hands.
Pacific Family Dental lives up to their name! My family of five all enjoy visiting the dentist. The staff are friendly, inviting and show genuine care to not only their patients but their community as well. Nary a poor experience, always feels like visiting with good friends.
I’ve been going to New Smiles – Pacific Family Dentistry for over 10 years now. Great staff and excellent work performed at the right price.
Great office everyone is really friendly and caring. Doctors and hygienists take there time with you. Love the teeth whitening and laser to take care of cold sores!
Pacific Family Dental provides the highest level of dental care. I feel I am more a friend than patient. They are concerned about my total welfare, not only my dental concerns. The doctors have a great supporting staff on all levels.
Pacific Family Dental is very caring, professional and up to date on dental care.
The staff in the front office are very polite and quick to take care of you.
Barbara, the hygienist that cleaned my teeth, was super caring, thorough, a great listener and took the time to explain everything.
You can tell Dr. Doyel loves his job, and cares for his patients. He takes his time explaining your care options and lets you make your choice for care without pressure.
Welcoming office as soon as you walk in the door! 🙂 Great office, wonderful staff!
So friendly and welcoming! Excellent care for years now. No stuffy staff or doctors; just real friendly people with great skill giving me the best dental care available. I highly recommend Audra or Karie for cleanings. I’ve also had good care from both Dr. Doyel and Dr. Aanderud; you can’t go wrong with either of them. Here’s to years more of great work 🙂
Simply the best dentistry for adults you can find. I say adults cause we love another place dedicated for young children although you can take your kiddos here they are great.
There could be no other rating other than five stars. I have never had a more positive experience at a dental office in my life. So far nothing could compare to the high quality and attention your staff delivers. You all blew my socks off. I am a senior, so I have been to the dentist many times in my life and Pacific Dental delivered the most positive experience I have ever had. Thanks so much!!!!!
I am very impressed with Pacific Dental! They are very knowledgeable.
The staff is wonderful. Very kind understanding, explain everything. For going to the dentist…it’s an enjoyable experience.
5 Star excellent treatment. Great concern for my comfort, respect for my time and made certain I understood the need for all procedures.
Very professional, welcoming and caring! You won’t regret getting your dental needs met here!
My family and I have been patients at Pacific Family Dental for several years. Dr Doyal and his complete staff are wonderful. I have always had anxiety with dentist visits, I am made to feel comfortable and relaxed at every visit!!! I give them all a 5-star rating.
Always amazed at the newest technology this practice uses. Always a fun atmosphere and like most practices they do not ask for payment up front. 5 star rating!
Courteous, professional, and committed to the best dental care possible…I love Pacific Family Dental. They set a standard for excellence that is second to none.
I always have an excellent experience 5+