– Zachary E.
- Posted on: Nov 10 2017
My personnel experience differs from most. I rarely have I ever had to go to the dentist. I have stopped by New Smiles twice once 9 years ago and once 6 months ago for a referral. Both times the staff was pleasant and accommodating for what I needed. They didn’t know me I was in and out in 5 mins. I have lucked out in life. I didn’t have cavities as a kid or need braces so I didn’t think much of going to the dentist like most of us I am sure. So time passes by. Bang Boom Pow!! Well 2 months ago I got in a car accident. I am in trouble 6 chipped teeth and a broken 31(far back molar) I am in some serious trouble. Pain like I have never experienced….. Hot, Cold, Chewing, Drinking everything hurts…. My chipped teeth are so sharp I cut my tongue on them. I came looking for help and answers. New Smiles took me in like a lost puppy. Dr. Aanderud and his staff made me feel like I was the only thing that mattered that day. I was originally scheduled for a consultation to last 30mins to an hour. As soon as they realized what was wrong with me they changed there whole day around for me. I was blown away! Dr. Aanderud offered to stay past closing to help me( I was there 3 1/2 hours). It ended up that I needed a root canal first followed by a crown. This ended up being several hours and multiple appointments. For someone who has never had to go through this before it can be scary, stressful, and uncomfortable to say the least. Through this whole ordeal the staff has worked around my crazy schedule. I have had to reschedule because of conflicts. But they made it easy and smooth. Everyone there loves their careers, they are more then a team. They are family. They all laugh and enjoy one another. Dr Aanderud really cares he ask how I am doing before during and after my visit. My favorite thing about my visit is when I wasn’t sure about what I should do for treatment his answer to me was…… If you were my son this is what I would want you to do. Wow that says something about him. I recommend if you like the dentist or you need to go because of outside circumstances . Do yourself a solid go and see my friends at New Smiles. Because whether or not you like the dentist you will leave there smiling either way. I can say after this whole ordeal that wasn’t my fault. I brought them all my problems and I am smiling and pain free.